Six strategies for better listening
Many people think they’re great listeners, but even those of us who get paid to listen need to sharpen our skills regularly. Here are 6 strategies you can try out yourself.
Making of a Mindmap, in 90 seconds
If you ever wanted an insight into the process of note-taking and mind mapping, here it is! A 45-minute webinar, in 90 seconds.
Experiences, not answers: strengthening research muscles
Great research skills are more important than ever. Lift your research game with ideas for visual tools, well-designed conversations and better listening.
Listening with courage, concentration and care
Little-known fact: the average focus group moderator shares more than a little professional DNA with priests, spies, bartenders and occasionally, hostage negotiators.